Discussion of the Day
Emergency Room
Elizabeth J 447888Mar 20, 23
I do not make a habit of going to the Emergency Department as we call it here in Australia but in this last week while on a short break (the first in years) I noticed that my foot, which had been a bit sore prior to my short break, was becoming progressively worse in that it was becoming more inflamed looking and swollen each day. So I took myself off to Emergency on a Saturday night. I was spoken to very courteously by the Triage Nurse. After sitting there for three hours and observing the wait time, I decided I needed a good night's sleep and I would try again the next morning if the foot was worse. It was indeed worse. Well, I just cannot believe how I was treated. I was basically told to go home to my own community and that I should not be attending an Emergency Room in a small rural community that was understaffed. I was not impressed. I am stewing over it. I think I will have to call the head of the hospital and make a complaint. Would you do the same?
Comments - Page 2
  • not to be trusted
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    • Yes! I would make a complaint.
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      • My thought on the subject is no matter where you live you will be waiting hours to be seen in the Emergency Dept.. Unless, that is you are having a heart attack, stroke, have been shot/stabbed, or a big gash on your leg!
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        • Yes! There is no excuse for rudeness. We have something called urgent care that is a little better for non-emergency issues but the wait is still too long!
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          • Talk about rude! I don't blame you a bit if you complain. You'd think they'd have a little compassion, not to mention concern.
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            • Absolutely! - My Daughter broke her leg in a small country town on a Sunday Night and after 5 hours waiting in emergency dept we were sent home by the Duty Nurse with some Panadol! (we did not even get to see a Doctor and nobody even looked at her leg!) - next day as soon as our Private Doctor opened we got in straight away - her leg was broken in 3 places - our daughter was made to suffer extreme agony and all of us a sleepless night so I wrote to the Hospital and got a reply from the "Department Head" (?) saying he was sorry it was me that this happened to (I held a somewhat high profile position in the town) - I replied again saying it did not matter who I was and that a dog would have gotten better treatment at the local Vet than my Daughter got at his Hospital - to which I never got a reply!
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              • View all 3 replies
              • Oh your poor girl ,thats absolutely shocking treatment! My mum was an E.R nurse for 20yrs think even she would be horrified to hear about that. I hope your daughter's leg managed to heal properly once they cast it ?
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              • 'smee,SWQ!Liane H
                Yes, but she has had trouble with it all of her now 39 years!
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              • Liane H 'smee,SWQ!
                🤔I hope u sued em!
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            • i go only in anemergency or if my dr is on hoidays
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